Customer Reviews

Benchmark Transmission & Auto Care welcomes you to our website's customer review page. Here you will find testimonials for the repairs and services performed at our New Castle shop location that serves the entire Wilmington area. As the best transmission and auto repair shop in the Wilmington area, we realize that our team is only as good as the services we offer our customers. So when a customer talks about our Wilmington area auto repair shop, we listen. Good or bad, Benchmark Transmission & Auto Care wants all the feedback we can get. For it is only with feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in the Wilmington area and throughout Delaware.

Share Review
  • Total Reviews:
  • 6
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • I really appreciate the great job you did repairing the transmission for my 1994 Ford F150 and 1957 Chevrolet Bel Air at your Wilmington transmission shop. I am so grateful and blessed for the special pricing you offered me. May the good Lord continue to bless your employees, friends, family, and you.

    Jim Knott
    Wilmington Delaware
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • Thank you so very much for the incredible job your shop did rebuilding my 1997 Toyota 4 Runner transmission. I had my doubts that such a costly repair would turn out well - but it did! 5 months later, and over 4K miles, my vehicle is running perfectly. In fact it is as quiet as the day I drove it off the lot. I will refer all my friends to your Wilmington transmission repair shop.

    Joseph Schiavi
    Wilmington Delaware
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • Joe at Benchmark Transmission & Auto Care in New Castle provided the absolute best service I could have expected. A friend had told me of their transmission shop and I was not in the least disappointed. A few years back I had my car repaired by Joe, and when my husband's transmission failed I knew just were to take it. Joe is incredibly knowledgeable and professional.

    Jean O'Malley
    Bear Delaware
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • My neighbor who had her transmission repaired by Benchmark Transmission in New Castle told me about Joe and his team of specialists. From the moment I walked in the door, I knew Joe was someone I could trust and that he would make sure I drove away with a car running smoothly. Joe has always gone above and beyond what I have expected of him and I feel confident I am driving a safe vehicle around Wilmington DE.

    Jen
    Hockessin Delaware
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • The service by the team at Benchmark Transmission in incredible. This shop is extremely trustworthy and fair. What is amazing is they seem to treat every car as if was their very own. Owning three trucks, I can tell you that their work is unmatched. My cars always seem to break down in the vicinity of their shop - and I can't blame them for doing so!

    Rodney Pett
    Philadelphia Pennsylvania
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction