About Us

About Us New Castle ~ Wilmington

Benchmark Transmission & Auto Care is a family-owned automotive repair and service center in New Castle that has been servicing the vehicles of our New Castle County customers since opening our shop 1967.

Customers' Trust

The keyword at our auto repair shop is TRUST. The ownership, management, office staff, and technicians at Benchmark Transmission & Auto Care strive to be a friendly, problem-solving, courteous, and informative group of people. In fact nothing excites our team more than solving customers' car problems. We know that having a problem with an automobile can be stressful. That is why we want to make the experience of getting a vehicle fixed at our auto repair shop in New Castle to be anything but complicated. In fact, we want customers to feel right at home when they visit our service center. Our team also realizes that there are other auto repair shops in New Castle or the Wilmington area that would love the chance to fix our customers' car problems. This is why we make sure customers feel as if they are part of the Benchmark Transmission & Auto Care family. In fact the goal of Benchmark Transmission & Auto Care is to be the best auto repair shop in New Castle.

Unequaled Repair & Service

Benchmark Transmission & Auto Care hires only the best automotive service technicians and specialists at our auto repair shop in New Castle. We do not hire ordinary car mechanics, rather our team is made up of professionally-trained and qualified automotive service specialists that are ASE Certified Technicians. Customers of Benchmark Transmission & Auto Care often find that the quality of our teams' vehicle repair services exceed their expectation of finding an auto repair shop.

Our technicians understand and appreciate that the vehicles they repair are used for transportation to and from work, transporting precious cargo, and getting around the New Castle area for important appointments and errands. In other words the vehicles they service are important to and depended upon by our customers.

Come Say Hello

Benchmark Transmission & Auto Care invites anyone in New Castle, or the surrounding Wilmington area, that is either new to our community or unsatisfied with their current automotive service shop, to stop by our shop located at 1 Merit Drive in New Castle or call us during business hours at 302 999 9400 to say hello. Our team would enjoy getting to know you better over a cup of coffee while discussing the specific service needs for your vehicle(s). We would appreciate the opportunity to show you why year after year, and since 1967, Benchmark Transmission & Auto Care has enjoyed the reputation as being the best auto repair shop in New Castle.